Google has created a list of Chrome-OS based devices with their specific reset key and hardware information. Some older Chromebooks come with a dedicated reset key which can be used to hard reset a device. It’s very similar to the hard reset process on Android devices.Ĥ. After that, go through the on-screen instructions to hard reset your tablet. In case you have a tablet with Chrome OS, press and hold the “Volume Up” and “Power” buttons for at least 10 seconds. This choice will keep your data, but any programs3.
NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech. Your coputer should now restore itself to "Factory Settings".
Now choose which ever type of reset you wish.ħ. When the next screen loads, choose the option "Reset Device".Ħ. You shouTo fix the computer you should choose the second option listed.ĥ. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.Ĥ. This choice will keep your data, but any programs installed will be lost.ĭo not do a "Reset" as that will wipe all data you have on the laptop.Īnother version of this is the following.ģ. From here just follow the screen instructions until the recovery is completed. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.Ĩ. Click "Advanced Options" and then select "Troubleshoot".ħ. Now you want to let the laptop boot to the "Automatic Repair" screen.Ħ. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.ĥ. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.Ĥ. Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.ģ.
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